SolarWinds ITSM Solutions

With the recent acquisition of Samanage, SolarWinds has instantly become a major player in the IT Service Management (ITSM) market.  SolarWinds understands what it takes to successfully manage all of your employee services with a single common user experience.

Key features include:

• Incident management consolidates, manages, and prioritizes incoming tickets.
• Service catalog standardizes service request and fulfillment processes.
• Fully integrated IT asset management compiles hardware, software, POs, and more.
• Service portal for users to have a single place to submit tickets and requests.