With the recent acquisition of Samanage, SolarWinds has instantly become a major player in the IT Service Management (ITSM) market.  SolarWinds understands what it takes to successfully manage all of your employee services with a single common user experience.

  

Key features include:


  • Incident management consolidates, manages, and prioritizes incoming tickets.
  • Service catalog standardizes service request and fulfillment processes.
  • Fully integrated IT asset management compiles hardware, software, POs, and more.
  • Service portal for users to have a single place to submit tickets and requests.

SolarWinds Service Desk